Quick Printing

DEC 2013

Quick Printing is the only business resource serving the quick and small commercial printing niche in North America. Quick Printing is the authoritative source for business information, emerging technologies, shop profiles and management insight.

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EDITORIAL How Fortunate the Printer! I know it's true because my fortune cookie said it was. By Karen Lowery Hall ot long ago, I read an article that made me laugh so hard I could barely catch my breath. It contained a list of fortune cookie style fortunes for writers. They mostly had to do with common grammar and punctuation pet peeves. It hit all my hot spots: commas, hyphens, improper capitalization, and turning nouns into verbs. One of my favorites was, "Every time you use an apostrophe to make a word plural, a puppy dies." I love puppies, so please don't ever do this again. The article got me thinking that it would be fun to write fortunes for printers. And since the end of the year is all about celebrations and having fun, that's just what I decided to do. As I embark on this effort, I offer a tip of the hat to Laura Hale Brockway, who wrote the article that so amused and inspired me. And just to give credit where it is due, Bob got in on the fun and contributed some of these too. • Addressing mail pieces does not make you a marketing services provider. • If you can't do the job well… outsource it! • As soon as you deliver that big, complex project, the customer will immediately spot a typo. • If you want loyal customers, connect with them on a regular basis. • You will suffer mixed emotions when, after spending your life savings on your daughter's Ph.D. in philosophy, she decides she'd rather work in your shop after all. • A job on the press is worth two being quoted. • While shopping you scrutinize all the signage to determine which of your competitors did the work. • Good things come to those who get out and sell. • A new profit center is on the horizon. • Read your favorite trade publication and it will lead you toward prosperity. • No matter what technology brings, people still do business with people. • To what question are you the answer? I hope you have enjoyed a prosperous 2013 and that the coming year will bring you lots of work, high margins, and personal satisfaction. Happy holidays! ◗◗ N "My business is not who I am, it's what I do. But it succeeds because of who I am." —Chuck Pappas, Arlington Swifty Printing Visit the QP blogs at www.MyPRINTResource.com/blogs. 6 QUICK PRINTING / December 2013 www.MyPRINTResource.com PUBLISHER Kelley Holmes 800-616-2252 x6104 kelley@quickprinting.com EDITOR Karen Lowery Hall 800-616-2252 x6108 karen@quickprinting.com Senior Consultant Bob Hall browndawg@aol.com Sr. Contributing Columnists Tom Crouser David Fellman John Giles tom@crouser.com dmf@davefellman.com john@johngiles.com Contributing Columnists David Claerbaut Nancy DeDiemar Mitch Evans Steve Johnson Stuart Margolis Joe Rickard Tawnya Starr Debra Thompson drdc46@yahoo.com nancy91762@gmail.com mitch@mitchevansconsulting.com steve@copresco.com bPfaff@margolisbecker.com jrickard@intellectives.com tawnya.starr@firespring.com debra@tgassociates.com CORPORATE OFFICE 3 Huntington Quadrangle, Suite 301 North Melville, NY 11747 Phone: 800-308-6397 Fax: 631-845-2741 Account Executives Kimberly Jorgensen x6103 kimberly@quickprinting.com Paul Zimmerman x6214 paul@quickprinting.com Production Manager Tina Kennedy x6253 tina.kennedy@cygnus.com Art Director john.sidor@cygnus.com John Sidor x6362 European Sales Representative, ITSL Media Julian Maddocks-Born, Sales Director julian@itsluk.com, +44 (0)1442 230033 Benedict Hume, Sales Manager benedict@itsluk.com, direct line +44 (0)1442 288287 CIRCULATION Jackie Dandoy x1711 jackie.dandoy@cygnus.com For change of address or subscription information, call 877-382-9187, fax 920-563-1704, or circ.quickprinting@omeda.com REPRINT SERVICE For reprints and licensing, please contact Nick Iademarco at Wright's Media 877-652-5295 ext. 102 or niademarco@wrightsmedia.com LIST RENTALS Elizabeth Jackson 847-492-1350 x18 ejackson@meritdirect.com CEO John French CFO Paul Bonaiuto SVP, Strategy & Business Development Blair Johnson VP, Marketing Gerry Whitty VP, Audience Development Julie Nachtigal VP, Technology Eric Kammerzelt VP, Production Operations Curt Pordes VP, Human Resources Ed Wood Q U I C K P R I N T I N G • P R I N T I N G N E W S • W I D E - F O R M A T I M A G I N G

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