Quick Printing

JUL 2014

Quick Printing is the only business resource serving the quick and small commercial printing niche in North America. Quick Printing is the authoritative source for business information, emerging technologies, shop profiles and management insight.

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JULY 2014 Quick Printing (ISSN 0191-4588) (USPS:500-850) Volume 37, Number 10, is published monthly by Cygnus Business Media Inc., 1233 Janesville Ave., P.O. Box 803, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538, and additional mailing offices. Printed in USA. Throughout this issue, trademarked names are used. Rather than put a trademark symbol in every occurrence of a trademarked name, we are using the names only in an editorial fashion and to the benefit of the trademark owner, with no intention of in- fringement. Entire contents copyright 2014, Cygnus Business Media Inc. All rights reserved. Diverse views of readers are welcomed. Publisher assumes no responsibility for unsolicited manuscripts. Subscriptions: one-year: $50; two-year: $95 to U.S. and possessions; Canada/Mexico: one-year: $70; two-year: $135. Other countries, one year: $100; two-year: $190. Single copy: $10; quantity available. Quick Printing is a controlled publication distributed to qualified members of the graphics communication industry. When changing your mailing address, please give six weeks' notice, providing both old label as well as new information. Subscribers who do not wish to appear on rented mailing lists should contact us directly. Postmaster: Send address changes to: Quick Printing, P.O. Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return Undeliverable Canadian Addresses to: Quick Printing, P. O. Box 25542, London, ON N6C 6B2. Canadian GST #842773848. Contents 4 Q U I C K P R I N T I N G / J u l y 2 0 1 4 w w w. M y P R I N T R e s o u r c e . c o m TABLE OF F E A T U R E S 12 Direct Mail Still Rocks! Unlike email marketing, there's no spam, spam, spam, spam! By Jeffrey Steele 16 Hit Or MIS: Managing Information Can Boost Productivity and Profits...If Used as Directed A fully integrated MIS is the "brain" of the company that oversees estimating, production, billing, accounting—but only when used to its fullest capacity. By Richard Romano 19 Production Inkjet: Coexist or Stand Alone? While there is no doubt of the impact inkjet has had on production printing, some questions remain. What are the ideal applications? Can inkjet stand on its own? Where could it fit in with offset or digital toner equipment? By Bob Hall 22 Executive Q&A;: Deirdre Ryder, VITS International Another female face in the traditionally good-old-boy printing/equipment industry. By Mark Vruno C O L U M N S 24 HUMAN RESOURCES Wage Policies Are a Trap for the Unwary By Debra Thompson 34 JOHNSON'S WORLD Understand Your Brand By Steve Johnson 12 D E P A R T M E N T S 6 Editorial 8 Printing News 26 Supplier Directory 26 Ad Index 27 Classifieds 33 New Products W E B E X C L U S I V E (Read these articles at MyPRINTResource.com) 16 Money Talk: Setting Target Ratio Metrics That Matter By Stuart Margolis MyPRINTResource.com/11501929 Executive Suite: Metrics By David Claerbaut MyPRINTResource.com/11501919 Sales Clinic: The $3MM Quick Printing Salesperson By Dave Fellman MyPRINTResource.com/11501727 ONLINE FEATURES Digital Original: Setting Prepress Standards By John Giles MyPRINTResource.com/11501681 Cashing In: How Much Do You Need? By Tom Crouser MyPRINTResource.com/11501879 Association Insights: Your 'One-Stop' Opinion And Information Resource By Mich Evans MyPRINTResource.com/11507919 19 QP_4-5_0714 TOC.indd 4 6/16/14 3:59 PM

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